Shipping Policy

Last Updated: August 31, 2026

We aim to process and deliver your order safely and on time. Please read the following shipping terms before placing your order.

1. Order Processing

Orders are generally processed and dispatched within 1–2 business days after the order is confirmed.

Orders placed on weekends or public holidays may be processed on the next business day.

2. Delivery Time

After dispatch, orders are generally delivered within 5–7 business days, depending on the delivery location and courier service.

Delivery times may vary due to unforeseen circumstances such as weather conditions, holidays, courier delays, or other circumstances beyond our control.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

Any free-shipping offers will be subject to the terms mentioned at the time of purchase.

4. Order Tracking

Once your order has been shipped, tracking details may be provided to you through your registered email address, phone number, or other available communication method.

You can use the tracking information to check the status of your shipment.

5. Delivery Delays

Although we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to courier issues, incorrect address information, weather, public holidays, high order volumes, or other circumstances beyond our control.

If your order is significantly delayed, please contact our customer support team for assistance.

6. Incorrect Address

Customers are responsible for providing a complete and accurate delivery address and contact information.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details provided by the customer.

7. Damaged Package

If you receive a package that appears damaged or tampered with, please contact our customer support as soon as possible and provide photographs/videos of the package and product.

We will review the issue and provide an appropriate resolution according to our Return & Refund Policy.

8. Contact Us

For any shipping-related questions or concerns, please contact our customer support through the contact details provided on our website.

By placing an order, you acknowledge and agree to this Shipping Policy.